Privacy Policy
This policy explains how Canscierge collects, uses, and protects information when you engage with our platform, including daily Right Move communications and affiliate recommendations.
1. Information We Collect
We collect account registration details, communication preferences, streak metrics, and limited engagement history. If you submit optional health context, it is used solely to tailor supportive guidance and is stored securely.
We do not collect payment details directly; billing is processed via our PCI-compliant provider.
2. How We Use Information
- Deliver Right Move emails/SMS and track streak continuity.
- Provide affiliate product overviews and disclosures.
- Improve personalization, measure engagement, and maintain security.
- Comply with legal obligations and respond to support requests.
3. Sharing & Disclosure
We do not sell personal data. Information may be shared with trusted processors (email, SMS, analytics, and payment vendors) under strict contracts. We may disclose data if required by law or to protect user safety.
4. Data Retention & Security
Records are retained for the duration of your membership or as required by regulation. We employ encryption, access controls, and monitoring. If we learn of unauthorized access, we will notify affected users and regulators where required.
5. Your Choices
- Update communication preferences via the Dashboard.
- Reply STOP to SMS or email support@canscierge.com to opt out.
- Request data deletion or export by emailing support@canscierge.com.
6. Cookies & Analytics
We use analytics and error monitoring tools to understand service usage and reliability. Cookies are limited to authentication and session continuity. You can adjust browser settings to manage cookies, though some features may stop working.
7. International Users
Canscierge operates from the United States. If you access our services from other regions, you consent to data processing in the U.S. We adhere to applicable laws and will honor user rights under relevant privacy regulations.
8. Changes
We may revise this policy to reflect product updates or regulatory changes. If updates are material, we will notify you via email or dashboard banner. The “Last Updated” date will be published at the top of this page.
Contact
Questions about privacy? Email support@canscierge.com. For immediate medical concerns, contact your healthcare provider or emergency services.